Terms & Conditions

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF SERVICE BEFORE USING THE VISA GUY QATAR

BY USING THIS SITE, BY SENDING OR DELIVERING YOUR PASSPORT(S), APPLICATION(S), OTHER DOCUMENT(S) TO THE VISA GUY QATAR YOU ACKNOWLEDGE READING AND ACCEPTING THESE TERMS & CONDITIONS AND AGREE NOT TO VIOLATE OUR POLICIES.

By using this site, you convey your agreement with these Terms & Conditions and the Privacy Statement. If you do not agree with the terms stated in this agreement or are dissatisfied with the site, please direct your complaints to the Contact Us page. Failure to comply with these Terms & Conditions may result in legal action and restriction of your ability to access this site. From time to time, THE VISA GUY QATAR may modify these Terms & Conditions. Please continue to review this agreement whenever accessing or using this site.

Refund Policy

If a client wishes to cancel the service, they are entitled to apply for a refund. If your passport and other supporting documents were received by THE VISA GUY QATAR and the client, for any reason, requested a cancellation, no refund will be provided. In some cases, if THE VISA GUY QATAR already shared the information regarding requirements, application forms, and has explained the procedures to the client at the time that the cancellation was requested, an admin charge of 50% of the service charge will be retained by THE VISA GUY
QATAR. Upon canceling or refunding any credit card paid order, THE VISA GUY QATAR reserves the right to deduct and retain all bank and handling charges occurred due to the order payment. You may cancel by using the Cancel/Delete function in your account when logged in or by calling our service line. Notwithstanding the foregoing, THE VISA GUY QATAR cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases, THE VISA GUY QATAR may issue a store credit applicable to future applications submitted through THE VISA GUY QATAR. Credit cannot be applied to applications submitted through other agencies or applications submitted to Consulates directly.

Processing Time

Processing time for visas quoted by THE VISA GUY QATAR are approximate and based on processing times provided by Consulates under normal circumstances. Processing time should be calculated starting the next business day of the date when the documents are delivered to THE VISA GUY QATAR. Consulates may request additional documents and may delay and/or deny processing at their discretion without further explanations. THE VISA GUY QATAR will not be held responsible for any delays, cancellations, financial, and other losses due to denial or delay in processing. No service fees, embassy fees, courier fees, shipping charges, or any portion thereof will be refunded due to delays or denial of service.

Fees and Payments

You agree that your credit card(s) will be billed immediately after online verification takes place. You agree to pay all fees and charges for any products or services offered for sale by THE VISA GUY QATAR or by any other vendor or service provider through THE VISA GUY QATAR. You shall pay all applicable taxes and shipping charges relating to the purchase of any other products or services. Requirements and fees related to the processing of visas are subject to change, including, but not limited to, embassy consular fees, application
forms, and documentation required for visa issuance, which are subject to change without notice.

Service Description

THE VISA GUY QATAR does its best to correctly describe all services that appear on the website. However, THE VISA GUY QATAR does not warrant that all the statements, definitions, and descriptions are most current, complete, accurate, and error-free. Consulates often change their requirements and fees without prior warning, and changes can take effect immediately. In an event, shall any description of service or any information on our site become outdated or inaccurate, you agree to hold THE VISA GUY QATAR harmless. You will not hold THE VISA GUY QATAR responsible for any and all inaccuracies or mistakes in service descriptions, prices, processing times, processing dates, and other information provided on the THE VISA GUY QATAR website.

Service

Requirements and fees related to the processing of passports and visas are subject to change without notice. Application forms and additional documents required for visa issuance are subject to change without notice. Consular and U.S. Passport Agency officials may request additional documentation at their discretion. They may also decline issuance of travel documents, visa, or passport without disclosing the reason for denial. Processing time for visas and passports quoted by THE VISA GUY QATAR are approximations based on normal circumstances and are deemed reliable in most cases but are not guaranteed. THE VISA GUY QATAR will not be held responsible for any delays, cancellations, financial, and other losses due to denial or delay in processing. THE VISA GUY QATAR reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.

OFAC Sanctioned Countries

In compliance with the banking laws of the UAE, THE VISA GUY QATAR cannot provide any services related to any of OFAC sanctioned countries, namely: Belarus, Burma (Myanmar), Cote d’Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia (former Liberian Regime of Charles Taylor), Lebanon, Libya, North Korea, Somalia, Sudan, Syria, Zimbabwe.

Privacy

Please direct your attention to our Privacy Statement, by which you also agree to be bound when using this site. Privacy Statement is a part of this agreement.

Communications

By using this site and our services, you give THE VISA GUY QATAR your express permission to contact you via email, messaging, or other electronic or non-electronic forms of communication for all purposes, including the distribution of marketing and promotional materials.

Security

By submitting registration and application forms, you certify that the information you provide is true and correct. You are responsible for maintaining the confidentiality of your User ID (login) and password. You are responsible for all uses of your User ID (login), whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your User ID or password. Please refer to our Privacy Statement that governs submitted & distributed information.

Intellectual Property

This Web site, including but not limited to text, content, photographs, graphics, software applications, is protected as a collective work by copyrights, trademarks, service marks, international treaties and/or other proprietary rights and laws of the U.S. and other countries. All logos, images, Web site design, text, graphics, software, HTML code used to generate Web pages on THE VISA GUY QATAR, are the sole property of THE VISA GUY QATAR and cannot be copied, adapted, sketched, painted, or otherwise reproduced in any manner whatsoever without the prior written permission of THE VISA GUY QATAR. All other service marks, trademarks, names, or logos, individual articles, columns, and other elements are the property of their respective owners. THE VISA GUY QATAR is not responsible for other service marks, trademarks, names, or logos, articles, columns, and other elements that may be used.